Return policy

BAGGIES - 10 DAYS RETURN POLICY

Dear Baggies due to Lockdown, your return process may be delayed, we are doing our best to process your return. We are hoping for your kind patience and thank you in advance for your understanding.

✅The user needs to return the bag to us in the original form in which it was delivered to you along with the invoice. You require contacting us on the given customer support number for the exchange after which the request would be reviewed within 2 days’ time.

A customer can solely raise an exchange request within 10 days, which would begin from the date of purchase that is labeled on the invoice. Moreover, solely the damaged bags would be entitled for a refund or exchange.

In case, you didn’t want the color delivered to you and want any other color of the same bag, a shipping charge would be charged. If during the 10-days period after the delivery, the bag gets damaged such as the zipper stops working or comes off, the strap is cut or broken, or the diamond pattern gets chipped or scratched.

In such cases, you can raise an exchange or return request for which we would deliver the same bag in fresh condition and pick-up the damaged one. Every single returned item should be unused and in the original condition along with the brand tags. The customer needs to take care that the bag is packed in a safe and secure manner to avoid any damage or loss while transit.

This is conditional on your return having met our requirements of being unused, returned for exchange within a period of 5 days. Every single exchange is evaluated prior to being processed. It is important to note that it customarily takes 4-7 working days to obtain the package you have returned. As soon as we obtain your returned package, please permit up to 5 working days to process the return or exchange & deliver the new bag. If you request for a return/exchange owing to the damage, the Pick-up service charge for ₹ 150 will be deducted from total refund. Self-sending shipping fee will be at your own cost.

✅  There is no return for those who are using coupon code to make a purchase while deal time. Only exchange of the product can be done .

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